Frequently Asked Questions

Everything you need to know about your Bluenotes shopping experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within North America, while express options are available for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Returns can be processed via mail or at any of our retail locations.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring your favorite denim at home and comparing it to our chart for the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Can I track my order?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Currently, we ship to addresses within Canada and the United States. We are working on expanding our reach to international denim lovers soon.